Privacy Policy

Security and privacy

Personal information

We at Det Aller Beste Vann AS are concerned about your privacy and strive to protect your personal information in the best possible way. Our goal is to comply with all applicable laws and regulations on the protection of personal data on our website and in our online store https://detallerbestevann.com. This overview will, among other things, help you understand what kind of personal information we collect on the website and in our online store, and how this is used. By accepting this overview on the website in connection with a purchase or when you provide personal information, you consent to the processing of your personal information as described below.

Who are we?

Det Beste Vann AS , Org. 925665975 MVA, Austre Vardane 5b, 5306 Erdal
Our website: https://detallerbestevann.com – is responsible for the processing of your personal data.

What personal information are we going to process?

We will process the personal information you provide or have given us, or that we have collected on our website using cookies to manage your purchases or to fulfill our obligations to you as a customer. The personal information that Det Aller Beste Vann AS processes includes your name, your e-mail address, your purchase, payment and order history, your delivery address, your IP address and your telephone number.

No credit information is processed by The Very Best Water. Card numbers and social security numbers are processed by KLARNA, which is a widely used Scandinavian, secure payment platform.

Storage and use of personal information

https://detallerbestevann.com uses an email address for authentication and control of access. As a user, you have access to this information via the ‘my customer account’ button, and can make adjustments yourself.

We do not sell your information to anyone!

Personal information registered on https://detallerbestevann.com is only used in connection with this service, and is never shared with partners or persons outside https://detallerbestevann.com (Det Aller Beste Vann AS). When you register yourself, you agree that the email address can be used to disseminate information directly related to the services on the website.

We at https://detallerbestevann.com (Det Aller Beste Vann AS) store all data within the EU area.

Rights and duties

Your user account at https://detallerbestevann.com is personal and non-transferable. Access and rights to use the content apply to the registered user. Usernames and passwords should not be shared with others. Abuse will be prosecuted and may result in the account being closed. It is important for security to log out after each session.

How do we protect your personal information?

To protect your personal information, we have implemented several security measures. These include various security procedures and technical and organizational measures that protect data, certification procedures for browsers etc. Furthermore, we have sufficient firewalls and antivirus programs to protect against and prevent unauthorized access to the network. Physical access to the premises where the information is stored is limited, and employees are required to be identified in order to gain access.

Det Aller Beste Vann AS also uses, for example, SSL (Secure Socket Layer), which is a protocol (encryption) for secure transmission of information over the Internet or other networks. As a customer, you must check that SSL is not turned off in the browser settings.

Links to other sites

This website also has links to other websites. Our privacy policy only applies to our own website. If you are linked to another site, please read the privacy policy that applies to that site. Please note that Det Aller Beste Vann AS is not responsible for the processing of your personal data by or on other websites.

Changes to the Privacy Policy

Det Aller Beste Vann AS reserves the right to make changes to our privacy rules at any time to the extent necessary to correct errors or to comply with new legal or technical requirements. Any changes to the privacy policy must be published on the website.

Cookies

Activity logs that may contain information about the use of the service are stored for 1 year and are used only for diagnosis. Anonymized statistical data (Google analytics) is stored for an unspecified time. Cookies are only used for authentication, and do not contain personal information. Cookies are deleted when you log out.

Your comments

When you post comments on the page, the information in the comment form is stored in addition to your IP address and the browser service you use. We do this to avoid junk comments. The comment and information about the comment are stored indefinitely. This is so that we can recognize follow-up comments, and approve them automatically instead of putting them in a queue where they must be manually approved by an editor.

Visit our online store

We collect information about you during the payment process in our store.

When you visit our online store, you will collect the necessary data to enable purchases with us!

Your name, email and phone number
Your credit card / payment information
Products you have seen: We use this to show you products you have recently seen, for example
Location, IP address and browser type: We use this for purposes such as estimating fees and shipping
Invoice and shipping address: We ask you to enter this, so that we can, for example, estimate shipping before you place an order, and send you the order!
We also use cookies to keep track of the contents of the shopping cart while you browse our website. This enables us to:

Send you information about your account and order
Respond to your inquiries, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with all legal obligations we have, such as calculating fees
Improve our store services
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, e-mail and telephone number, which will be used to fill in the box for future orders.

As a general rule, we only store information about you for as long as we need it for the purposes for which the information was collected, and we are no longer required by law to keep it. For example, we will take care of order information for 10 years for accounting and tax reasons. This includes name and email address as well as billing and delivery address.

Payments

We accept payments through Klarna. When the payment is processed in Klarna Checkout, some of your information will be transferred to Klarna. This is information that is necessary to complete or process the payment, such as the purchase price and payment information. When the purchase is completed, Klarna sends you the necessary information, such as an invoice, or deduction from account or other. This data plus a unique identification for the purchase is stored at Klarna, and your order ends up in our WooCommerce control panel so that we can send you the item. We do not receive any data about your confidential bank information such as e.g. birth number, account number or credit. This will be fixed by Klarna!

Please see the Klarna Privacy Policy for more information!

You can have the data you have given us deleted

You can request that we delete personal information we hold about you, but this does not include information we are required to store for administrative, legal or security reasons. Contact us directly at post@detallerbestevann.com

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